Reference

How mpospor Handles Your Personal Data

This page explains exactly what data we collect when you use mpospor, how we use it, and what rights you have over it.

Account data protectionE-wallet privacy: DANA, OVO, GoPayCookie controls explainedData retention policyYour right to request changes
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mpospor How mpospor Handles Your Personal Data
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Data security is built into how the platform operates — not added as an afterthought. Your account information, including e-wallet references from DANA, OVO, and GoPay transactions, is handled under standard encryption protocols. Players in Medan and Bandung access the same account protections as any other supported region. The specifics below cover the four areas we're asked about most.

Encryption and Account Security

Your account credentials and payment references are encrypted in transit and at rest. We use SSL on all pages where account or financial data is submitted or displayed.

Cookies and Session Tracking

We use cookies to keep your session active, remember lobby preferences, and measure which pages load correctly. You can adjust cookie settings in your browser at any time.

Data Retention Periods

Account data is kept for as long as your account is active plus any period required by applicable financial or legal obligations. You may request deletion of non-mandatory data after account closure.

Third-Party Data Sharing

We share data only with payment processors, fraud prevention services, and regulatory bodies where required by law. We do not sell your personal data to advertisers or data brokers.

DATA REQUEST CONTACT

How to Reach Us About Your Data

If you have a question about how your data is handled — or want to make a formal request to access, correct, or remove your personal information — our support team is the right first step. We handle data-related requests separately from general account queries so they get the attention they need. Response times depend on the complexity of the request.

Live Chat Open the chat widget from any page on mpospor. Identify your request as a data or privacy query and our team will route it to the right person.
Email Support Send your data request to our support email address. Include your registered account email and a brief description of what you need reviewed or changed.
Account Help Centre Log into your account and navigate to Account Settings. The Help section includes a privacy request form you can submit directly from your dashboard.

Common Questions About Your Privacy on mpospor

These are the privacy questions we hear most often from people using the platform. If your question isn't covered here, reach out via live chat or the account help centre and we'll respond directly.

We collect your name, email, phone number, and the e-wallet details you register — such as your DANA or OVO account number. Device and session data is also logged for security checks.

Transaction references and amounts are logged against your account for verification and dispute resolution. We do not store your wallet PIN, full card number, or any credential used to authorise a payment.

Yes. Submit a data access request via live chat or the privacy form in your account settings. We will confirm what data we hold and provide it in a readable format within a reasonable timeframe.

Contact support through live chat or email, identify it as a data deletion request, and include your registered account email. We will remove non-mandatory data after verifying your identity and closing the account.

Only with payment processors, identity verification partners, and authorities where required by applicable law. Your data is never sold to advertisers or shared with unrelated commercial parties.

Cookies keep your session running, save lobby preferences, and help us detect errors. You can disable non-essential cookies in your browser settings; some account features may not work correctly without session cookies.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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